Vivek Vijay Chavan

Technical Expertise

Skills & Capabilities

End-to-end ownership across CI/CD, infrastructure-as-code, observability, security, and enterprise-scale cloud operations.

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CI/CD & Automation

Framework standardisation with automated testing gates, progressive deployments, and fast rollback — eliminating regressions before production.

GitLab CI/CD GitHub Actions Azure DevOps Release Mgmt

dns

Infrastructure as Code

Cloud-native lifecycle management for containerised workloads across AWS and Azure — from build through to production at enterprise scale.

Terraform Kubernetes (CKAD) Docker Helm · Ansible

monitoring

Observability & SRE

Full observability stacks with Prometheus, distributed tracing, and Grafana. SLI/SLO ownership with blameless postmortem culture reducing MTTR by 40%.

Prometheus Grafana SLI / SLO Runbooks

cloud

Cloud Platforms

Multi-cloud deployments across AWS and Azure including serverless, hybrid, and on-prem-adjacent configs with air-gapped environment support.

AWS Azure ECS · Lambda · S3 Hybrid / Air-gapped

storage

Data Platform Engineering

Event-driven pipeline infrastructure and real-time analytics using Kafka, event streaming, and columnar database clusters for high-throughput workflows.

Kafka PostgreSQL Redis MongoDB

security

Security & Identity

IAM across distributed services with OAuth 2.0, LDAP, and SAML 2.0. ISO 27001 and GDPR compliant delivery in regulated multi-region environments.

OAuth 2.0 LDAP · SAML ISO 27001 Zero-Trust

workspace_premiumCKAD — Kubernetes workspace_premiumSAFe 6 workspace_premiumTOGAF workspace_premiumISO 27001:2013 workspace_premiumCWASP workspace_premiumOCPJP

Career History

Work Experience

A progressive track record across aviation, banking, fintech, and B2B SaaS enterprise environments.

Etihad Airways

Aviation · Abu Dhabi

Nov 2023 – Present

Enterprise · 24/7 Production

location_onAbu Dhabi, UAE

Engineering Manager — DevOps & Platform Engineering

Airline-scale systems · CI/CD · SRE · AWS & Azure · 24/7 ops · Kubernetes

Owned CI/CD framework standardisation across 4 high-throughput production platform components — automated testing gates, progressive deployments, fast rollback; eliminated 3 critical P0 regressions before production.
Designed and enforced IaC standards (Terraform, Kubernetes, Docker) for cloud-native deployments at airline scale across AWS and Azure.
Built end-to-end observability platform (Prometheus, distributed tracing, log correlation, Grafana) — reduced MTTR by ~40% with data-driven SLI/SLO tracking.
Led incident triage and blameless postmortems for 24/7 production services serving millions of users; authored runbooks reducing time-to-resolve for recurring issues.
Operated event-driven pipeline infrastructure (Kafka) and administered PostgreSQL and columnar DB clusters for real-time analytics.
Implemented OAuth 2.0, LDAP, SAML 2.0 across distributed services; ensured ISO 27001 and GDPR compliance in multi-region environments.
Led and mentored 8+ engineers; established code review practices, on-call governance, and operational readiness reviews.

emoji_eventsMost Valuable Team Award 2024 — live airline platform delivery

ADCB

Banking · Dubai

Oct 2022 – Oct 2023

Banking · Critical Systems

location_onDubai, UAE

System Analyst (Engineering Lead)

Legacy migration · Hybrid cloud & on-prem · Security · Zero-downtime

Infrastructure and reliability lead for migration of legacy banking platforms to cloud-native distributed systems — zero-downtime, PCI-DSS compliant, across hybrid and on-premise environments.
Implemented secure IAM integrations (OAuth 2.0, LDAP, 2FA) for high-traffic banking services under strict regulatory constraints.
Owned release management and QA workflows ensuring stable, compliant production releases with complex third-party dependencies.
Deployed and managed containerised workloads (Docker, Kubernetes) with monitoring and alerting for business-critical services.

Hexaware Technologies

FinTech · Mumbai

Dec 2021 – Mar 2022

FinTech · Investment Banking

location_onMumbai, India

Senior Software Engineer

US investment banking · Real-time data platforms · High-frequency processing

Built and operated scalable distributed Java applications for a major US private investment bank handling real-time financial data workflows.
Sole engineering owner of executive analytics dashboard (Tableau + Angular + Python) used by the Board of Directors.

Excis Compliance Ltd.

B2B SaaS · Navi Mumbai

Jun 2019 – Mar 2021

B2B SaaS · Asset Monitoring

location_onNavi Mumbai, India

Software Architect & DevOps Lead · then Senior Software Engineer

Cloud migration · AWS · Terraform IaC · ISO 27001 · EU & APAC · Kubernetes · Microservices

Architected full on-premise to AWS migration (ECS, S3, RDS) — 35% operational overhead reduction while maintaining ISO 27001 and GDPR compliance across EU and APAC.
Established CI/CD pipelines (GitHub Actions + Kubernetes) and Terraform IaC from scratch; mentored team on DevOps practices.
Configured health monitoring, automated alerting, and operational runbooks for 24/7 customer-facing services.
Designed and delivered Kubernetes-orchestrated microservice platforms and CI/CD pipelines for 3 enterprise systems from scratch.

Capgemini Technology

Enterprise IT · Mumbai

Feb 2017 – Jan 2019

Enterprise IT · North America

location_onMumbai, India

Software Engineer

Large-scale enterprise delivery · North American clients · Deployment automation

Built enterprise applications for North American clients in structured large-scale delivery environments; contributed to deployment automation and compliance-aligned engineering.

emoji_eventsStar Award 2018 — outstanding performance

Case Studies

Featured Projects

Platform-level ownership from architecture and spike analysis through to production delivery and ongoing operations.

Full platform ownership across a high-traffic airline digital ecosystem — online booking, mobile check-in, and event-driven backend services. Owned CI/CD standardisation, cloud infrastructure, observability, and security compliance across a SAFe 6 Agile delivery model.

Platform architecture

Frontend

Web Platform

Mobile App

Design System

↕

Middleware

API Broker

Data Aggregation

Payload Filtering

↕

Backend

Core Microservices

Event Streams (Kafka)

Data Pipelines

↕

Integrations

GDS / Reservations

Payment Gateway

Loyalty & Auth

Flight Status API

↕

Infra & Obs.

Kubernetes / Docker

Terraform IaC

Prometheus / Grafana

SLI / SLO

KubernetesTerraformGitLab CI/CDAWS / AzurePrometheusGrafanaKafkaOAuth 2.0SAFe 6

Designed and delivered an automated boarding pass distribution system triggered 24 hours before departure, with real-time flight delay validation built into the processing logic. Built across a Planning Interval using spike analysis, modular POC development, and iterative integration testing.

Event-driven flow

Trigger

Check-in Completion Event

↓

Queue

Message Queue (MQ)

PII-safe ID Store

↓

Processor

MQ Consumer (24hr gate)

Flight Status Check

Delay Validation

↓

Delivery

Pass Generation

Passenger Notification

Message QueueEvent-drivenSpike AnalysisPOC ValidationPII SafetySAFe 6

Architected and executed a full migration from on-premise to AWS for a B2B asset monitoring platform serving EU and APAC customers — achieving 35% reduction in operational overhead while maintaining ISO 27001 and GDPR compliance, including support for air-gapped customer environments.

Migration architecture

Before

On-Premise Servers

Manual Deployments

Limited Monitoring

↓ migration

AWS Target

ECS / S3 / RDS

GitHub Actions CI/CD

Kubernetes

↕

Governance

Terraform IaC

Health Monitoring

ISO 27001 / GDPR

AWS (ECS, S3, RDS)TerraformKubernetesGitHub ActionsISO 27001GDPRAir-gapped

Prototyping a conversational AI system allowing passengers to search and initiate flight bookings via WhatsApp Business API and an embedded website chatbot — surfacing personalised recommendations from shared middleware and backend booking services based on user profile and travel history.

Integration architecture

Entry points

WhatsApp Business API

Website Chat Widget

↓

AI Layer

NLP Intent Engine

Preference Model

↓

Middleware

Shared API Broker

Profile & History

↓

Backend

Flight Search & Ranking

Booking Pre-fill

WhatsApp Business APINLPConversational AIPersonalisationREST Integration

Technology

Full Tech Stack

Languages, frameworks, platforms, and tools used across production systems.

terminalLanguages & Scripting

🐍 Python

📜 Bash / Shell

☕ Java

🔷 TypeScript

🟩 Node.js

🗃️ SQL

sync_altCI/CD & Automation

GitLab CI/CD

GitHub Actions

Azure DevOps

Progressive Deployments

Fast Rollback

dnsInfrastructure & Containers

Terraform

Kubernetes (CKAD)

Docker

Helm

Ansible

OpenShift

Linux / Unix

cloudCloud Platforms

AWS (EC2, ECS, Lambda, S3, RDS)

Microsoft Azure

Hybrid / On-Prem

Air-Gapped

Serverless

monitoringObservability & SRE

Prometheus

Grafana

Distributed Tracing

SLI / SLO / SLA

Alerting

Blameless Postmortems

storageData & Messaging

Kafka

PostgreSQL

MongoDB

Redis

MySQL

ClickHouse

securitySecurity & Identity

OAuth 2.0

LDAP

SAML 2.0

OpenID Connect

ISO 27001

GDPR

Zero-Trust

Delivery Approach

How I Work

SAFe 6 Agile delivery combined with rigorous SRE practices — structured planning, spike-driven analysis, and operational readiness from day one.

event_note

PI Planning

Business objectives decomposed into epics, stories, and tasks on Jira — story pointed with the full team across 4-sprint Planning Intervals using SAFe 6.

Spike & Analysis

Complex features begin with dedicated spike sprints — component analysis, HLD documentation, and third-party evaluation before any build commitment.

science

POC & Validation

Per-module proof-of-concept in isolated test environments, demoed before full build — preventing over-investment in wrong solutions.

code

Build & Review

Development through dev and test environments with structured code reviews, standards enforcement, and BA feedback across subsequent sprints.

checklist

Operational Readiness

Runbooks, playbooks, on-call governance, and observability dashboards established before go-live — teams ready to operate, not just deploy.

autorenew

Postmortem Culture

Blameless postmortems for all production incidents with documented action items and SLI/SLO tracking — continuous improvement over blame.